Virginia Peace Center
Expanding millennial visitorship for a place of remembrance
Virginia Peace Center
Expanding millennial visitorship for a place of remembrance
Group Project / 4 Weeks
My Role: Experience Design / Environmental Design / Visual Design / Research
Toolkit: Cinema4D / Sketch / Photoshop
Challenge
The experience offered by Virginia War Memorial (Richmond, Virginia) is often perceived by millennial and Gen Z visitors to be single-dimensional and nationalistic
Opportunity
Located in the heart of a purple state, Virginia War Memorial is uniquely positioned to inspire visitors to explore the complex nature of wars and provoke conversations about our past and future
Solution
Disrupt the memorial’s stagnant impression with a rebranding initiative and elevate the visitor’s experience by showing dimensions, facilitating relevant dialogues and encouraging deep reflection
Rebrand
Name Change
How can a war memorial be seen as relevant to a generation that has fewer connections to troops that have died in service to their country?
We made a bold proposal: renaming Virginia War Memorial to Virginia Peace Center.
Right now, Virginia War Memorial is a place where people go to reflect, and its name suggests that it’s a monument to the past. But with an education center and various interactive exhibitions and programs, the place is more than just a memorial - it’s an institution capable of facilitating explorations on the complex nature of wars and discussions about past, present, and future events.
During our month-long research interlaced with surveys, interviews and site visits, we learned that while people’s feelings about war memorials are single-dimensional and static (sad, somber), their feelings about those who fought in wars and war in general, are complicated (proud, honored, inspired, grateful, nostalgic, challenged, conflicted, disturbed) and continuously evolving. We want to not only educate people about the wars the fallen troops fought in, but also remind people what they fought for.
We believe that Virginia Peace Center is the common ground for all.
Rebrand
Logo Redesign
Old logo:
New logo:
Rebrand
Brand Guidelines and Collaterals
DIGITAL
A Brand New Home Page
We redesigned the web experience to be compatible with the clean and contemporary visual style of the new brand guidelines.
We also improved information architecture and removed non-essential features and widgets from the home page, so that the content is more intuitive and better aligned with the three pillars of our mission - show dimension, facilitate dialogue and encourage reflection.
SOCIAL
Owned Instagram Content
We want to use Instagram as the primary platform for storytelling and social sharing. We utilized photos and stories from the Virginia Peace Center’s archives to bring more dimension to the static names on the wall of the war memorial.
Experiential
Data Visualization Installations
We want to provide people with a wealth of information and empower them to draw their own conclusions. There are a lot of educational content provided to visitors, but none of them were presented in a memorable way. So we designed a data visualization installation that turns statistics to a 3D experience. Visitors are encouraged to touch and feel the displayed pieces and viscerally internalize the numbers.
Interactive
Open Wall for Tough Conversations
After we’ve given visitors a lot to ponder about, we will ask visitors to engage in a dialogue, whether that’s with their family or friends, strangers, or docents. We want to encourage free expressions of educated opinions by suggesting that there is often no right answer.
Environmental
Remembrance Field
We designed Remembrance Field, an outdoor experience that makes active reflection a more seamless and profound part of the whole experience. Visitors can purchase handmade poppies made of weatherproof synthetic paper and pen down their thoughts before planting them in the Remembrance Field. All proceeds go towards the material and labor cost of poppies and maintenance cost of the field.
Environmental
Remembrance Bench
Additional outdoor seatings provide visitors moments of serenity and encourage them to end the experience with deep reflection. Named “Remembrance Bench”, these stone benches are part practical, part symbolic. A wire sculpture representing a fallen troop serves as a reminder of the purpose of the memorial. The patch of blossoming poppies revealed by curling concrete symbolizes the troops’ courage, resilience, and sacrifice in the face of ravage and destruction of wars.
Environmental
Outdoor Projection
Despite being located right next to one of Richmond’s central highways, the institution remained outside many Richmond residents’ radar due to its non-descriptive exterior. We proposed to utilize the vast space on the exterior wall to promote the brand with projections at the night time.
Integrated
Newspaper and OOH Communications
Our newspaper and billboard ads are designed to provoke discussions about war and peace, showing that Virginia Peace Center is a place that asks questions and encourages exploration.
Joe Jones - Art Director
Caroline Moyer-Kardos - Strategist
Chorong Kim - Strategist
Donald Kim - Copywriter